This article describes uncommon situations you may encounter when working with ELMA RPA, as well as the possible resolutions.
Issue description: Incorrect target search with an installed overlay
Resolution: When installing drivers for some video adapters you may encounter difficulties with the target search. This is typical for video adapters with their own overlay, for example, NVIDIA GeForce Experience. The issue can be solved by disabling the overlay.
Keyboard layout determination
Issue description: Incorrect determination of the keyboard layout when recording a process
Resolution: When working with a command line in the recording mode, you may encounter incorrect determination of the keyboard layout in case the layout was changed during the process. In such cases we recommend you to enter the value manually.
Issue description: Incorrect process recording with the launched programs that require administrator rights
Resolution: We do not recommend you to run programs that require administrator rights using the key combinations when recording a process. In such cases activities may be recorded with additional modifier keys. If you do need to start such programs, we recommend you to run ELMA RPA Designer as administrator.
Issue description: Incorrect highlighting of the elements when recording a process
Resolution: Highlighting when recording a process may not be seen because it is rendered on the background. This is a visual bug due to rendering features of some programs like the Windows Start menu.
Issue description: Incorrect process run when scaling the screen
Resolution: After scaling the screen you may encounter incorrect cursor moving when recording and running a process. This is due to the fact that the interface layout and icons size are changed. To avoid this issue, we recommend you to use 100% scaling when recording and running processes.